Q: What is trauma toolkit for healthcare professionals?

A: An educational/informational online course of supportive video modules created by clinical psychologist Dr. James Zender to help healthcare professionals navigate mental health challenges during the Covid-19 pandemic.

Q: What are the topics of the course? 

A: Healing from and coping with stress, burnout, trauma, depression, anxiety, and post-traumatic stress, practicing compassionate leadership and empathic listening as well as tips and education/awareness for suicide prevention.

Q: How much does it cost to join? How can I pay? 

A: The course costs $99 and includes lifetime access of all course modules and a free resource guide. You can pay by PayPal or credit card via PayPal (Visa, Mastercard, American express, Discover). Hospitals, clinics, businesses or institutions wanting to purchase several courses, please contact eliza@drjameszender.com.

Q: What if I just want to purchase just one of the lessons/modules?

A: To receive access to any of the lessons, you must purchase the entire course which includes all of the lessons/modules.

Q: What happens once I pay for the course? 

A: You’ll receive an email with your course login details to access the video modules and course materials.

Q: What is your refund policy?

A: No refunds after purchase.

Q: Does the course include direct access to Dr. Zender?

A: Yes. If you’d like to book an individualized wellness coaching session, please email eliza@drjameszender.com.

Q: How can I sign up for a wellness coaching group or an individualized coaching session with Dr. Zender?

A: Please contact eliza@drjameszender.com.

Q: Who do I contact with questions about the course content?

A: Please email support@drjameszender.com.

Q: Who do I contact if I experience technical difficulties with the course?

A: Please contact support@drjameszender.com.

Q: Will I receive continuing education credit for this course?

A: No. This is an informational course only, created by Dr. James Zender to give you mental health tips and support.

Q: Once I complete the course, will I receive a certificate of completion?

A: Yes. Once you mark all lessons as complete, visit the course page and your certificate of completion will be available for you to download.